The prospect of owning or leasing an all-electric Lexus RZ or the upcoming Lexus ES BEV is exciting, with the convenience of both home and public charging being an enticing benefit. However, your vehicle will still require occasional Lexus EV service, especially if you find that your battery doesn’t charge. Before you worry, there are several DIY troubleshooting steps you can take before you bring your EV model to Lexus of Valencia for professional service.
Check the Charging Station and Cable
In many cases, the issue lies with the power source, not the vehicle. If you’re using a public charger, ensure that the station is powered on and that you have properly activated the session. Check that the cable is securely plugged into your vehicle. If it still doesn’t work, try using a different stall at the same location.
If you are using a home charger, first check if the circuit breaker connected to your charger hasn’t tripped. Also, ensure that the charging cable is undamaged and firmly plugged into both the outlet and your vehicle.
Check the Vehicle’s Charging Settings
Your Lexus EV is equipped with smart settings that can sometimes be the reason why it’s not charging. First, check your charge schedule, ensuring that you haven’t set a schedule to only charge during off-peak hours overnight. Also, if the battery is already at or above a preset maximum charge level, it will not begin a new charging session.
When to Schedule Lexus EV Service
If you have tried these steps and your vehicle still won’t charge, it’s time for help from the professionals at Lexus of Valencia. High-voltage batteries require specialized tools and expertise offered by our experienced technicians. Contact us to schedule a professional diagnostic and Lexus EV service today!
